Refund and Returns Policy

 Refunds cannot be issued on the order of any reports under any circumstances, once it reaches the “processing” stage. Customers are requested to order carefully and with full consideration. If you wish to cancel an order, please e-mail the customer care team info@astrosimran.co.in within 1 hour from making the payment. The timelines displayed on the site are approximate. We try to adhere to them to a very large extent. However, as these reports are individual and manually generated by our astrologers, some delays are possible. We will try on a best case to deliver as soon as possible. Delays will not be considered as biases for refunds. We do not consider refunds for incorrect data provided by the customer. We request you to please re-check all your data when entered. Astrosimran.co.in will not consider refund requests resulting from the incorrect data provided by you. However, if you e-mail us at info@astrosimran.co.inwithin an hour of ordering the report, we will consider the changes to be made. Any delay in the activation of subscription services will be dealt with immediately and compensated on pro-rata biases. No refunds will be issued on the return of damaged products. By ordering products on Astrosimran.co.in, the customer takes full responsibility for any damage caused to the product, post its delivery. In case such an order was made via the ‘cash on delivery mode of payment, the customer will be charged the cost of the product, as displayed on Astrosimran.co.in, and the shipping/ customs/ courier charges or all three as applicable, if the product is returned. The products and services offered by Astrosimran.co.in is not meant to replace any philosophical, emotional or medical treatment. It is offered here as a service. Astrosimran.co.in holds no responsibility or liability for the reality or reliability of the astrological effects on human physiology, by the gems represented and sold on the website. On order, the customer assumes full responsibility for this matter. Thus, no refunds will be issued on this ground. Any damage caused to the product while in transit will be dealt with by Astrosimran.co.in and its agencies.WhileAstrosimran.co.in tries to make sure that the products displayed on the website are delivered to the customer in an as-is condition, the picture may differ slightly from the original product. The customers are advised to exercise discretion in this matter. No refunds will be issued on this bias. Phone Advise: Please ensure that your contact number is in the full coverage area and that you answer the phone when it rings. Any call once connected, will not be refunded. All refunds will be made after deducting the transaction charges levied by the bank and/or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty, and/or any other charges that may have been borne by Astrosimran.co.in in processing and/or delivering the service, as applicable. Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a single order. We are not responsible for any effect of Vastu effects, gemstones effects, reiki healing effects, pooja, and any future astrology/numerology prediction and you agree on these non-refunding services. You can claim the refund within two hours of (Call, chat, report, and query), the refund will be initiated only if we will see the fault of our astrologers, our quality team will decide whether the refund will initiate or not. Every astrologer has a different verdict on any prediction, you agree and accept that because of the astrologer’s different opinion on your question, you are not eligible for any refund.

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